Import & customs coordination
Coordinating inbound shipments, with customs declarations and regulated activities handled by authorised partners.
Supply chain
One accountable UK partner for manufacturers
Manufacturers selling into the UK need more than transport. They need stock where customers are, parts when something breaks, a clear process for returns, and one partner who owns the result. We provide that operating layer from Glasgow Prestwick Airport.
Services
UK stock & critical spares
Holding pilot inventory, replacement units and critical spare parts close to your UK customers.
Fulfilment & distribution
Dispatch and delivery across the UK, B2B or B2C, against agreed targets.
Returns & warranty
Returns, inspection, warranty handling and repair coordination with approved specialists.
Field-service coordination
Coordinating engineers and installers where your product needs on-site support.
Bilingual reporting
One weekly report in English and Chinese covering stock, dispatch, returns, service cases, issues and decisions.
Our lead offer
90-Day UK Launch & Uptime Pilot
Prove a UK operating model for one product family and one operating problem before committing to a larger warehouse, logistics or after-sales organisation.
- 1
Discover
Understand your products, customers, volumes and the problem to solve.
- 2
Design
Agree the process, service levels, partners and measures of success.
- 3
Run for 90 days
Operate the solution with weekly bilingual reporting and clear ownership of exceptions.
- 4
Decide
Review results and decide together whether and how to scale.
Priced on your requirement: a fixed design and onboarding fee, a monthly operation and reporting fee, and agreed activity charges.
How we deliver
We own the customer relationship, solution design, partner coordination, reporting and accountability. Freight, customs, regulated storage and specialist repair are carried out by qualified, authorised partners under contract. We only commit to services, timings and prices once they are confirmed for your specific requirement.
Two-way UK–China trade
Alongside inbound operations, we coordinate UK-to-China shipments for businesses and exporters, with China-side clearance and delivery through partners. Every quote starts from your real cargo profile.
Who we work with
- Chinese manufacturers entering or growing in the UK
- Automotive, robotics, technology and industrial equipment companies with a UK installed base
- Consumer and e-commerce brands needing UK stock, fulfilment and returns
- UK companies sourcing from or exporting to China
Considering automation, or bringing products to the UK?
Tell us about your operation. We will tell you honestly whether and how we can help.